Xcaret Eco Parks & Tours
The All-Fun Inclusive™ concept of Hotel Xcaret Arte includes unlimited access to the most iconic and beloved parks in Cancun and Riviera Maya: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, and Xenotes. Together, these parks add up to 200 experiences of adventure, inspiration, and amusement. Transportation for airport-hotel-airport and hotel-parks-hotel is also included.
FAQs
Does my stay at Hotel Xcaret Arte include access to the parks from Grupo Xcaret?
Yes, our ALL-FUN INCLUSIVE™ concept includes unlimited access to Xcaret, Xel-Há, Xplor, Xplor Fuego, Xenses, Xavage, Xoximilco and Xenotes, plus Xailing: Ferry to Isla Mujeres by Xcaret. Transportation is also included.
Are food and beverages in the park included?
Some parks have meals and beverages included. For more information, please check with your Guest Service Manager.
Are the optional activities in the parks included in my stay?
No. The optional activities are not included and must be paid at the moment of booking an activity.
Are towels provided at parks?
Only Xel-ha provides free towels. Xcaret park has towels for a small fee. You can also bring towels from the hotel.
When are the parks open?
Xcaret Park: 8:30 AM – 10 PM XSenses: 8:30 AM – 6:00 PM (Closed Sunday) XPlor: 9:00 AM – 10:30 PM (Closed Sunday) Xel-Ha: 9:00 AM – 6:00 PM
How often do the shuttles run between the hotel and the parks?
Shuttles run every 20 – 30 minutes to Xsenses, Xcaret and Xplor. You do not need to book them. Just look for the pink shuttle with the straw roof.
How do I make a reservation?
You can reserve on site by speaking to concierge in the lobby or by calling 1-800-007-2020 or email dxguestservice@hotelxcaret.com before arriving.
What is not included at Xel-Ha?
Here’s what is included at Xel-Ha: http://www.xelha.com/xelha-mexico-attractions.php The following are not included: Stingray encounter Manatee encounter Swim with Dolphins Snuba Caleta / Cenote Sea Trek Spa Adrenalina Zip bike
What is not included at Xcaret Park?
Here’s what is included at Xcaret Park: http://www.xcaret.com/attractions-xcaret-cancun.php The following are not included: Stringray Encounter Sea Trek Spa Dolphins Ride Sharks Adventure Snuba Temazcal Adrenalina Parachute A là carte snacks and drinks Dinner Theater (show is included but not the dinner)
Do you have a map of the parks?
You can view a map of the park here: https://drive.google.com/file/d/1-cqRa368POFD0rhM_ZvWjF2p_LkPm68F/view?usp=sharing.