Hotel Xcaret Arte
Hotel Xcaret Arte is a hotel experience in front of the Caribbean Sea that melds hospitality with the artistic wealth and sustainability in Mexico. Hotel Xcaret Arte is an homage to the best Mexican artists. Boasting 900 adults-only suites inspired by Mexican artists, 9 gastronomic experiences under the care of the best Culinary Group in Mexico, and an eco-integrated architecture to make you feel pampered in an atmosphere of beauty and relaxation.
Spa & Fitness
Muluk Spa
In harmony with the environment and inspired in ancestral traditions, Muluk Spa is a mystical and natural sanctuary that offers a holistic experience which leads you on the path of complete renovation through relaxation, stimulation of the senses and health. Boasting unique facilities which blend in with nature and enhanced with state-of-the-art technologies, our priority is to achieve well-being through high level services and treatments.
Fitness
Be inspired by the astonishing landscapes surrounding Hotel Xcaret México, and feel the connection with your body in an invigorating experience. Set your workout routine in an integral training path amidst the jungle, and test your strength to its limit in three gyms, fully equipped with avant garde technology, including cardio machines, as well as free weight and integrated weight systems. Your mind and body will get into balance as you enjoy our yoga classes and other entertaining wellness activities. Hotel Xcaret México features three gyms, two of them are exclusively for certain suite categories.
Resort Address
Carretera Chetumal-Puerto Juárez, Km. 282 L21-3
Colonia Rancho Xcaret
77710 Playa del Carmen, Q.R.
Mexico
Check in Policy
Check in: 3:00 PM
Check out: 12:00PM
Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
FAQs
Is Hotel Xcaret Arte beach front?
Yes. For your comfort and enjoyment, we are beach front and signalized accesses.
How many suites are there in the Hotel?
Hotel Xcaret Art owns 900 suites.
Does the Hotel have an Adults Only section?
Yes. Hotel Xcaret Arte in an Adults Only experience. We welcome young people 16 years old or older, if and when they are accompanied by their parents or legal guardians.
What time is the check-in and check-out ate the Hotel?
Check-in is at 15:00 h, and check-out is at 12:00 h.
Is it possible to have an early check-in and/or late check-out?
The Hotel offers early check-in (13:00 h) and late check-out (14:00 h) services, subject to availability and additional charges. If you arrive before the check-in, we have at your disposal a section to hold your luggage and changers for you to change your clothes if you wish to. You will also be able to use our facilities and restaurants, so that you can enjoy your trip to the fullest.
What time can I access the parks on the check-in and check out dates?
The access to the parks will be granted from the moment you check-in, as it is necessary that you possess the digital bracelet that will give you automatic access. If your arrival flight is before the check-in hour (15:00 h / 3:00 pm), please contact the Guest Service Manager that will help you at any moment.
Are the artistic workshops included in my stay?
Yes. The artistic workshops are included in your reservation. Check restrictions and schedules with your Guest Service manager.
Are the Muluk Spa treatments included in my stay?
No. The spa treatments are not included in the ALL-FUN INCLUSIVE ™.
What is the maximum capacity of each suite?
The suites have a maximum capacity of 3 adults, depending on the category. In the Master Suite category 5 adults are allowed, and in the Presidential Suite, up to 6 adults.
Can I invite into my suite people that are not lodged at Hotel Xcaret Arte?
No, due to security and privacy of our guests, the access to people that are not registered in the hotel will not be allowed.
Can I smoke in my suite?
No, you can’t. Suites are non-smoking.
Does the Hotel offer extra beds?
The hotel does not offer the extra beds service; however, each suite has a double sofa-bed.
Does the Hotel have any sporting facilities?
Yes, the hotel offers gyms (some are exclusive for certain Casas) and yoga area, as well as non-motorized aquatic activities like kayaking and paddle boarding. You will also have access to a functional training circuit in an open space located at the Ixlas.
Is WIFI included?
Yes, WIFI is included in every area and suite.